General Terms and Conditions of Sale
Prior to submitting an order by clicking the “submit order” button on the payment method page, please, save or print out a copy of these General Terms and Conditions of Sale (Hereinafter, referred as to “Terms and Conditions”) to keep on file for future reference regarding the order you are submitting. Please, understand that if you do not accept these Terms and Conditions, you will not be able to order any products from our website.
- Object and Scope
The following Terms and Conditions, as in force on the date of order, shall exclusively apply to the pre-contractual and contractual relationship between International Plastic Aesthetic Residence (IPAR) (Hereinafter, referred as to “IPAR” or “we”), whose registered offices are located at C/ Port Grec 49, 5º-1ª, Empuriabrava, CP 17487 – Spain, holding Corporate Tax ID no. G55319545, when acting as seller of the products on this website (“www.medicalstories.pro”) and you (Hereinafter, referred as to “the Client” or “you”), for the purchase by you of the products.
Address: C/ Port Grec 49, 5º-1ª, Empuriabrava, CP 17487 – Spain
E-mail: info@ip-ar.org
Phone: +34 648 263 176
These Terms and Conditions will supersede any and all others contained in or referred to in order(s), in correspondence or elsewhere and this notwithstanding any provisions to the contrary in such other Terms and Conditions. IPAR reserves the right to amend these Terms and Conditions at its sole discretion.
2. Products or services
Certain products or services may be only available online through this Website. These products or services may have limited quantities and are subject to return or exchange according to our Return Policy. All descriptions of products or product pricing are subjected to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product or service at any time.
We do not guarantee that the product or service descriptions are complete, reliable, current, or free of errors.
We reserve the right, but not the obligation, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.
- Acceptance and proof of acceptance
Orders may be placed exclusively online at www.medicalstories.pro which is available in English.
The presentation of products on this website does not constitute a binding offer from IPAR.
For the acquisition of the products offered on this website, it is necessary to fill in the purchase form with personal data and payment data.
Orders placed by clicking the “submit order” button by the Client constitute a binding offer to us to enter into a purchase agreement. However, orders may be placed and transmitted only if the Client accepts these Terms and Conditions by placing a checkmark in the appropriate check box, thereby including them into his/her offer.
Once the Client has placed an order with IPAR, we will send him/her an e-mail confirming the receipt and listing the details of the order (order confirmation) without undue delay. This order confirmation does not constitute acceptance of the offer, but it’s only intended to inform the Client that we have received his/her order. A contract of sale shall be concluded only when we ship the order to the Client and confirm shipping with a second e-mail (shipping confirmation).
We reserve the right to limit the maximum product quantity and/or the maximum amount per order.
IPAR does not intent to offer products for purchase from minors. Our products may only be purchased by people who have reached the majority age in accordance with the applicable law.
The concluded contract will be stored by IPAR and is available for the Client on request. You may request a copy of your contract via e-mail.
- Prices
The prices applicable to each product are those indicated on the website on the date of the order, expressed in Euros and VAT included. Those prices are stated exclusive of delivery charges which will be indicated separately on our website and before order completion.
However, in accordance with the provisions of Law 37/1992, of December 28, regulating the VAT, some purchases may be exempt or not subject to that tax, depending on the country of residence of the Client and the condition of the Client during the purchase (entrepreneur / professional or private). Consequently, in some cases the final price of the order may be altered with respect to what is stated on the website.
In shipments made to countries outside the European Union, IPAR will not bear the expenses corresponding to taxes and customs duties of those countries.
IPAR reserves the right to modify the content of this Terms and Conditions at any time and without prior notice, being able to update products and services depending on the market.
While we aim to keep the website as up to date as possible, we do not warrant that the product descriptions or other content available on the website are accurate, complete, reliable, current, or error-free.
The shipping costs that appear on the website when placing the order are approximate and are calculated based on an average statistical weight per item.
- Payment method
Payment can be made by credit or debit cards (Visa, MasterCard or American Express). By using and verifying a credit or debit card, you confirm that the card being used is yours.
The amount payable will be debited from your account when your order is accepted by us. All credit card holders are subject to validation checks and authorization by the card issuer.
If the issuer of your credit card refuses to authorize payment to us, we shall postpone delivery and contact you. In that case, we shall not be liable for any delay or non-delivery. We shall not be liable for any misuse of information by third parties.
Any payment will only be deemed effected when our bank account will have been irrevocably credited of the amount due.
- Shipping and returns
See our Shipping&Returns Policy.
- Language
The language governing the present Terms and Conditions of Sale shall be English.
- Legal warranty
IPAR guarantees the quality of the service contracted through the website www.medicalstories.pro.
The products are covered by a two-year legal guarantee against breaches of conformity under the provisions of the General Law for the Defense of Consumers and Users (Law 3/2014, of March 27). Under the provisions of the mentioned Law, the consumer has the right to claim to IPAR, in case of any lack of conformity that exists at the time of delivery of the good, which must be done according to the Terms and Conditions established therein.
The Client has the obligation to report possible defects and nonconformity within 2 months (in case of being considered as consumers) or 30 days (in case of being considered non-consumers) after its detection. In case we accept the existence of a defect, we will proceed, at our expense, to re-establish the conformity of the product through repair / replacement or reduction of the price, as established by the current legal provisions.
Warranty assistance requires prior submission of the purchase invoice.
You have a customer service and after-sales service. For any clarification, incident or claim, or any communication that is necessary, you should contact us by written communication addressed to C/ Port Grec 49, 5º-1ª, Empuriabrava, CP 17487 – Spain, or by email to info@ip-ar.org.
- IPAR’s liability
To the fullest extent permitted by applicable law, IPAR shall not be liable for any indirect, special, consequential, incidental, multiple, punitive or other indirect damages (including, without limitation, damages for loss of income, loss of savings, loss of clientele, loss of opportunity, loss or corruption of or damage to data, lost profits, costs of recovery or any other damages, even when those damages are considered as direct damages), however caused and on any theory of liability, and whether or not for breach of contract, non-contractual fault, warranty for hidden defects or otherwise, and whether or not IPAR or its suppliers or licensors have been advised of the possibility of such damages. To the extent permitted by applicable law, the total cumulative liability of IPAR and its licensors and suppliers arising out of these Terms and Conditions shall be limited to the sum of the amounts paid to IPAR for the product and during the agreement duration.
Nothing in these Terms and Conditions will exclude or limit our liability to you for any damages caused by our wilful misconduct or gross negligence, or fraud, death or personal injury caused by our negligence, or for any other liability which may not be excluded or limited under applicable law. These Terms and Conditions shall also not affect your statutory rights as a consumer.
- Client warranties
The Client undertakes to have a lawful use of the services, without contravening the current legislation, nor injuring the rights and interests of third parties.
The Client guarantees the veracity and accuracy of the data provided by filling in the contracting forms, avoiding the cause of damages to IPAR as a result of their incorrectness.
Failure to comply with any of these Terms and Conditions may result in the withdrawal or cancellation of the services provided by IPAR, without prior notice to the Client and without giving any right to compensation.
- After-sales services
For any question, incident, complaint or claim after the acquisition of the product(s), IPAR makes available to the Client the following email: info@ip-ar.org.
The Client may have proof of his/her complaints (such as an identification key or a receipt on paper or any other type of durable support), which will be addressed to IPAR in the shortest possible time and, in any case, within a maximum period of one month from the delivery.
- Industrial and Intellectual Property
The entire content of this Website (such as all service marks, trademarks, and logos appearing on this website), unless otherwise indicated, is of exclusive property of IPAR. The information, materials, and other content of this website shall not be copied, displayed, distributed, downloaded, licensed, modified, published, reposted, reproduced, reused, sold, transmitted, redelivered using “framing” technology, used to create a derivative work, or otherwise used for public or commercial purposes without the express written consent of IPAR. It’s forbitten the total or partial reproduction of the contents without authorization from the owner or website owner.
By accepting these Terms and Conditions, the Client undertakes to respect the rights of Industrial and Intellectual Property owned by IPAR and third parties.
For any inquiries or complaints about the pages or services, please contact the following address:
Address: C/ Port Grec 49, 5º-1ª, Empuriabrava, CP 17487 – Spain.
Telephone: +34 648 263 176
Email: info@ip-ar.org
13. Collecting, processing, and using our clients’ Personal information
Check our Privacy Policy to see more information about the type, scope, place and purpose of collecting, processing or using your Personal Information by IPAR, the registration for the e-mail notification service, the forwarding of the online review, and the visit of this website.
14. Integration and Severability
If any provision of these Terms and Conditions is deemed unlawful, void, or for any reason unenforceable, then that provision will be deemed severable from these Terms and Conditions and will not affect the validity and enforceability of the remaining provisions. The preceding Terms and Conditions represent the entire agreement between IPAR and the Client relating to the matters herein.
- Modification of these Terms
IPAR reserves the right to amend or update these Terms at any time. It is recommended that you consult these Terms regularly because IPAR may withdraw or suspend any portion of this Website at any time and without prior notice.
- Termination
The rights granted to you herein terminate immediately if you fail to comply with this Terms and Conditions. Additionally, IPAR, in its sole discretion, reserves the right to temporarily or permanently terminate your access to and use of this website at any time, for any reason, without notice or liability.
17. Applicable Law and Jurisdiction
The law enforceable to this Terms and Conditions will be the Spanish Law.
In the event that any conflict or discrepancy arises in the interpretation or application of these Terms and Conditions, the competent Courts will be those provided by the applicable legal regulations.
All this without prejudice to the Client’s right to attend the Consumer Arbitration Board of its demarcation (in case the Client is considered as a consumer). However, in case de Client is not considered as a consumer, both parties shall submit, expressly waiving any other jurisdiction, to the Courts of Figueres (Spain).
18. Special conditions of the Sale of Digital files
For any other issue not included in this provision (Hereinafter, referred as to “Particular Conditions”), the Terms and Conditions will apply.
18.1. Purchase
The payment method for access to the Digital files will be the same as provided in the Terms and Conditions. Once IPAR has received the payment, the Client will have automatic access to the Digital files.
The prices indicated on the website of IPAR include the corresponding Spanish VAT in force. In cases of possible exemption from VAT or non-VAT subject for the residence of the Client, if there is a disagreement between the country of residence informed by the Client and the country related to the IP of the Client, the Spanish VAT will always prevail.
18.2. Access to Digital files and Restrictions of Use
IPAR grants to the Client a license to use IPAR’s Digital files. The Client will only use the Digital files for private and non-commercial purposes. The license to use the IPAR Digital files does not imply a transfer of any right of use for promotional purposes.
The Client will have access to the Digital files by downloading it in PDF format, and it’s the number of downloads will be unlimited.
Among other issues, it is expressly forbidden to the Client to:
• Sell, rent, lend, make copies, modify, transform, distribute and / or make the Digital files available to the public, either partially, in its entirety, in any way that is not expressly permitted in these Particular Conditions;
• Remove, modify, delete or any similar way to prevent the effective functioning of any measures adopted to avoid copying, distribution, making available to the public, modification, transformation or any other type of improper or unauthorized access or treatment of Digital files, either partially, or in its entirety;
• Provide or share the username and password with any third party other than the Client;
• To circumvent any technology used to protect the Digital files accessible through our website, as well as to delete or remove any mention or reference to the notice of rights thereon from the Digital files;
• Use the Digital files in any way that implies a breach of these Particular Conditions;
• Remove or alter any territorial restrictions applied on our website.
• Additionally, the Client undertakes to take reasonable measures to prevent any unauthorized use of the Digital files.
19. Contact us
If you have any questions about these Terms and Conditions, please contact us by email info@ip-ar.org.
